Ford Archives - King's Garage

2004 Ford Mustang
Mileage
87,745
Service Date
12/26/2024
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER INNER TIE ROD WAS BENT ALMOST 90 DEGREES, THE OUTER IS AT A BAD ANGLE. REMOVE AND REPLACE PASSENGER INNER AND OUTER TIE ROD ENDS.
DURING OUR INSPECTION WE FOUND THAT THE DRIVER INNER TIE ROD END WAS LOOSE. REMOVE AND REPLACE THE DRIVER INNER TIE ROD END.
ALIGNMENT
ALIGNMENT LILLY M HAZEMY M295514
THANK YOU!
MARTY C. gave our service a 5 star review on 12/27/2024
2016 Ford Focus
Mileage
71,713
Service Date
12/12/2024
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THE FOLLOWING CODES: P1450 UNABLE TO BLEED FUEL TANK P0171 SYSTEM TOO LEAN BANK 1 WE TESTED AND CONFIRMED THAT THE PURGE SOLENOID HAS FAILED. CHECKED FOR OBVIOUS VACUUM LEAK, NONE DETECTED. WILL HAVE TO REPLACE SOLENOID AND RECHECK AFTER RESETTING FUEL TRIMS. AFTER RESET, VEHICLE IS NOT CURRENTLY RUNNING LEAN.
REMOVE AND REPLACE PURGE SOLENOID.
THANK YOU!
MILAGRITO C. gave our service a 5 star review on 12/14/2024
2010 Ford Fusion
Mileage
166,109
Service Date
12/2/2024
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
THANK YOU!
BROOKE M. gave our service a 5 star review on 12/3/2024
2012 Ford Escape
Mileage
138,095
Service Date
11/19/2024
Services Performed
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE DRIVER REAR TURN SIGNAL WAS OUT. REMOVE AND REPLACE THE DRIVER REAR TURN SIGNAL.
THANK YOU!
KURT D. gave our service a 5 star review on 11/21/2024
2023 Ford Escape
Mileage
10,303
Service Date
10/29/2024
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT LIFT THE VEHICLE, BUT CHECKED IN THE PARKING LOT. WE CHECKED ENGINE OIL LEVEL, WAS HALFWAY UP THE HASH MARKS. WE LOOKED AND FOUND THAT THERE WAS A HOLE IN THE LEFT SIDE OF THE ENGINE, NEAR THE TRANSMISSION. THERE ARE PIECES OF THE ENGINE ON THE UNDERSHIELD. THE ENGINE NEEDS TO BE REPLACED, AT THE MINIMUM, NO OTHER DIAGNOSTICS WERE PERFORMED. THE CUSTOMER IS TAKING THE VEHICLE BACK TO THE DEALER THAT SOLD IT TO THEM.
THANK YOU!
JIM F. gave our service a 5 star review on 10/31/2024
2014 Ford F-150
Mileage
62,543
Service Date
10/24/2024
Services Performed
DIAGNOSE AND/OR REPAIR
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
DAVID A. gave our service a 5 star review on 10/25/2024
2013 Ford Focus
Mileage
74,308
Service Date
8/29/2024
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE CONFIRMED A BIT OF A SHUDDER. RECOMMEND TAKING BACK TO FORD FOR WARRANTY WORK.
THANK YOU!
CAMILLE B. gave our service a 5 star review on 8/31/2024
2013 Ford F-150
Mileage
187,931
Service Date
7/31/2024
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER REQUEST WE REMOVED AND REPLACED THE EXHAUST FROM THE CAT BACK.
THANK YOU!
ROBERT O. gave our service a 5 star review on 8/1/2024
2014 Ford Mustang
Mileage
109,356
Service Date
6/18/2024
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
DURING OUR INSPECTION WE FOUND THAT THE SPARK PLUGS WERE WORN. REMOVE AND REPLACE SPARK PLUGS, UPPER PLENUM GASKETS.
Remove the Mass Airflow Sensor from the vehicle. Clean using a special cleaning agent. Reinstall the Mass Airflow Sensor. Relearn computer as necessary.
REMOVE AIR DUCT, USE MANUFACTURER SPECIFIED CLEANING AGENT TO CLEAN THE THROTTLE BODY WITH BRUSHES. RELEARN COMPUTER AS NECESSARY RELEARN THROTTLE BODY COMPUTER SPECIFICATIONS.
DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. REMOVE AND REPLACE THE AIR FILTER.
PER
THANK YOU!
LARRY H. gave our service a 5 star review on 6/23/2024
2017 Ford Escape
Mileage
123,124
Service Date
5/15/2024
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THE FOLLOWING CODES: P0302 MISFIRE CYLINDER #2 P0316 MISFIRE ON START P219A BANK 1 AIR/FUEL RATIO THE VEHICLE WOULD MISFIRE BADLY AT TIMES ON THE TEST DRIVE. WHEN WE BROUGHT THE VEHICLE INSIDE, WHEN THE TECH REMOVED THE RESERVOIR CAP, THERE WAS MORE PRESSURE THAN EXPECTED. WE ALSO NOTED THAT THERE WAS RESIDUE ALL OVER THE COOLANT BOTTLE FROM COOLANT, COMING FROM THE CAP. WE TESTED FOR HEAD GASKET DAMAGE. OUR TESTING CONFIRMED HEAD GASKET DAMAGE. CUSTOMER HAS BEEN INFORMED THAT, AT THIS TIME, WE WOULD NOT BE ABLE TO ASSIST FURTHER.
THANK YOU!
DAVID H. gave our service a 5 star review on 5/16/2024

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