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  • 2013 Buick Encore

    Buick Encore
    Mileage
    163,512
    Service Date
    7/9/2024
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE OIL DRAIN PLUG WAS LEAKING. WE HAVE TO REMOVE THE DRAIN PLUG TO CHECK IF IT IS THE PLUG OR JUST THE GASKET. AT THIS TIME, THE VEHICLE IS OVERDUE FOR AN OIL CHANGE BY OVER 7K MILES BE STICKER. DRAIN AND FILL THE ENGINE OIL, REMOVE AND REPLACE THE ENGINE OIL FILTER. NOTE: THERE IS ALSO WHAT APPEARS TO BE A REAR MAIN SEAL LEAKING. AT THIS MILEAGE WE DO NOT RECOMMEND REPAIRING THIS ISSUE. NOTE: THERE WAS SOME DAMAGE TO THE THREADS ON THE OIL PAN, WE CLEANED UP AS BEST WE COULD AND INSTALLED A NEW DRAIN PLUG. IT TIGHTENED PROPERLY AND IS NOT LEAKING AT THIS TIME. IF THE LEAK RETURNS, MAY HAVE TO REPLACE THE OIL PAN AS IT HAS ODD THREADS.
    • THANK YOU!
     
    JIM M. gave our service a 5 star review on 7/11/2024
  • 2017 Buick Enclave

    Buick Enclave
    Mileage
    94,044
    Service Date
    7/1/2024
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
    • REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
    • THANK YOU!
     
    ROBIN T. gave our service a 5 star review on 7/2/2024
  • 2013 Buick Encore

    Buick Encore
    Mileage
    161,266
    Service Date
    12/11/2023
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • DURING OUR INSPECTION WE FOUND THAT THE THERMOSTAT HOUSING WAS LEAKING. WE REMOVED AND REPLACED THE THERMOSTAT HOUSING. SEE CHECK 'COOLANT LEAKING – WATER OUTLET HOUSING' FOR FILL AND BLEED.
    • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE WATER OUTLET HOUSING WAS LEAKING BADLY. WE REMOVED AND REPLACED THE WATER OUTLET HOUSING. FILLED AND BLED THE COOLING SYSTEM. NOTE: WE HAVE A CODE P00B7 ENGINE COOLANT FLOW INSUFFICIENT. WE NEED TO RECHECK FOR COOLANT FLOW ONCE THE SYSTEM CAN HOLD PRESSURE.
    • DURING OUR INSPECTION WE FOUND THAT THE COOLING FAN ASSEMBLY WAS NOT WORKING CORRECTLY. THE LOW SPEED WAS BARELY TURNING, THE MEDIUM SPEED DID NOT WORK AT ALL, THE HIGH SPEED WORKED NORMALLY. WE REMOVED AND REPLACED THE COOLING FAN ASSEMBLY.
    • THANK YOU!
     
    JIM M. gave our service a 5 star review on 12/13/2023
  • 2019 Buick Envision

    Buick Envision
    Mileage
    64,707
    Service Date
    2/27/2023
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER WIPER ARM NUT WAS NOT TIGHT. THIS MAY HAVE BEEN CAUSED BY FROZEN TO THE VEHICLE WIPER ARM. WE ADJUSTED THE ARM AND TIGHTENED.
    • THANK YOU!
     
    RICHARD N. gave our service a 5 star review on 2/28/2023
  • 2014 Buick Enclave

    Buick Enclave
    Mileage
    113,654
    Service Date
    4/19/2022
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODE P0430 CATALYST EFFICIENCY BANK 2. WE DO NOT SEE ANY REASON FOR THIS CODE. THE SENSOR IN QUESTION APPEARS TO BE WORKING BETTER THAN THE BANK 1 SENSOR, IF ONLY SLIGHTLY. AFTER TEST DRIVING THE VEHICLE, WE DO NOT SEE ANY ISSUES WITH THE BANK 2 SENSOR. JUST TO BE SAFE, WE ADDED SOME CLEANER TO THE FUEL. ***PLEASE FILL UP THIS VEHICLE WITH MIDGRADE OR BETTER, AS SOON AS POSSIBLE AFTER LEAVING THE SHOP. PLEASE DRIVE THIS UNTIL IT IS ALMOST EMPTY.***
    • THANK YOU!
     
    BRUCE W. gave our service a 5 star review on 4/20/2022
  • 2015 Buick Encore

    Buick Encore
    Mileage
    39,681
    Service Date
    7/23/2021
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
    • DURING OUR INSPECTION WE FOUND THAT THERE WAS AN ODD NOISE IN THE ENGINE BAY. PER A TECHNICAL SERVICE BULLETIN WE CHECKED THE SPARK PLUGS AND FOUND #2 AND #4 WERE A BIT LOOSE. WE CHECKED THE TORQUE ON ALL 4.
    • DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS VERY DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
    • DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE AIR FILTER.
    • DURING OUR INSPECTION WE FOUND THAT THE PASSENGER RUNNING AND REVERSE LIGHTS WERE OUT. WE REMOVED AND REPLACED BOTH BULBS.
    • THANK YOU!
     
    ILENE H. gave our service a 5 star review on 7/29/2021
  • 2015 Buick LaCrosse

    Buick LaCrosse
    Mileage
    31,583
    Service Date
    3/2/2020
    Services Performed
    • DIAGNOSE AND/OR REPAIR
    • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
    • THANK YOU!
    • WE REMOVED AND REPLACED THE AIR FILTER.
     
    MARY M. gave our service a 5 star review on 3/4/2020