Ford Archives - Page 2 of 5

2014 Ford Focus
Mileage
126,865
Service Date
9/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THE FOLLOWING CODES: P021900 ENGINE OVER SPEED CONDITION P102600 ETC/CHT 2 CORRELATION INCOMPLETE WE CHECKED AND FOUND NO COOLANT IN THE RESERVOIR. WE ENDED UP ADDING 1.25 GALLONS OF COOLANT, CAPACITY IS 1.75G. NOTE: CHECKING THE OIL, WE FOUND THAT IT WAS BARELY ON THE DIPSTICK. WE FOUND THAT THERE WAS A HEATER HOSE LEAKING. WE REMOVED AND REPLACED BOTH HEATER HOSES. FILLED AND BLED THE COOLING SYSTEM. NOTE: WE ARE UNSURE IF THE OVERSPEED CODE IS RELATED TO COOLANT LOSS, OR LOW OIL. WE WILL CLEAR AND SEE IF IT RETURNS.
DUE TO THE COOLANT LOSS, WE REMOVED AND REPLACED THE THERMOSTAT AS WE DO NOT KNOW IF THE ENGINE GOT HOT ENOUGH TO DAMAGE THE UNIT. NOTE: IF THERE IS NO, OR VERY LOW COOLANT, THE TEMPERATURE SENSOR WILL NOT PICK UP ON ALL OF THE HEAT. SEE ABOVE FOR FILL AND BLEED THE COOLING SYSTEM.
DURING OUR INSPECTION WE FOUND THAT THE WIPER BLADES WERE STREAKING. WE REMOVED AND REPLACED ALL 3 WIPER BLADES.
THANK YOU!
JONATHAN D. gave our service a 5 star review on 9/13/2023
2017 Ford Explorer
Mileage
116,824
Service Date
9/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
BRUCE S. gave our service a 5 star review on 9/8/2023
2016 Ford Fusion
Mileage
142,442
Service Date
8/23/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER FRONT WHEEL BEARING WAS MAKING A LOT OF NOISE. WE REMOVED AND REPLACED THE PASSENGER FRONT WHEEL BEARING ASSEMBLY.
THANK YOU!
DENISE J. gave our service a 5 star review on 8/24/2023
2016 Ford Fusion
Mileage
91,148
Service Date
8/2/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT EXPERIENCE THE CUSTOMER COMPLAINT. WE INSPECTED THE STEERING/SUSPENSION BUT DID NOT FIND ANY ISSUES AT THIS TIME.
THANK YOU!
MICHAEL S. gave our service a 5 star review on 8/3/2023
2014 Ford Focus
Mileage
124,544
Service Date
7/5/2023
Services Performed
DIAGNOSE AND/OR REPAIR
WE CONFIRMED THE NOISE WAS INDEED COMING FROM THE PASSENGER FRONT INTERMEDIATE BEARING AND THE PASSENGER FRONT WHEEL BEARING. WE REMOVED AND REPLACED THE PASSENGER FRONT INTERMEDIATE C/V SHAFT ASSEMBLY AND WHEEL BEARING.
THANK YOU!
JONATHAN D. gave our service a 5 star review on 7/7/2023
2010 Ford Fusion
Mileage
121,512
Service Date
6/14/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER FRONT SPRING WAS BROKEN. WE SUSPECT THAT THIS WAS CAUSING THE NOISE ON TURN. WE NOTED THAT THE TIRE WEAR ON THIS TIRE WAS VERY BAD, BELTS SHOWING BOTH INNER AND OUTER. WE REMOVED AND REPLACED THE FRONT STRUTS AND SWAY BAR LINKS.
DURING OUR INSPECTION WE FOUND THAT THE PASSENGER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER OUTER TIE ROD END.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
DURING OUR INSPECTION WE FOUND THAT THE DRIVER REAR TURN SIGNAL WAS OUT. WE REMOVED AND REPLACED THE DRIVER REAR TURN SIGNAL.
ALIGNMENT
ALIGNMENT
INSTALL NEW TIRES
MOUNT AND BALANCE 4 TIRES
THANK YOU!
MARSHALL D. gave our service a 5 star review on 6/15/2023
2011 Ford Focus
Mileage
208,874
Service Date
6/8/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
WE INSTALLED A NEW CLOCK SCREEN.
THANK YOU!
SHAWN M. gave our service a 5 star review on 6/9/2023
2010 Ford Taurus
Mileage
130,110
Service Date
4/6/2023
Services Performed
DIAGNOSE AND/OR REPAIR
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. REPLACE CALIPERS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
MICHAEL S. gave our service a 5 star review on 4/7/2023
2008 Ford Escape
Mileage
198,101
Service Date
3/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE IGNITION COILS VOLTAGE DROPPED FROM 3V TO 0V. WE DETERMINED THERE WAS A BAD CONNECTION/WIRE. WE WERE ABLE TO FIND A DAMAGED WIRE FOR THE IGNITION COILS. WE REPAIRED THE WIRE AND RESTORED FUNCTION.
THANK YOU!
KEVIN L. gave our service a 5 star review on 3/8/2023
2013 Ford Edge
Mileage
157,046
Service Date
11/18/2022
Services Performed
DIAGNOSE AND/OR REPAIR
A COMPLETE VEHICLE INSPECTION SHOULD BE PERFORMED ANNUALLY ON EVERY VEHICLE. OUR ANNUAL INSPECTION CHECKS ALL OF YOUR VEHICLE SYSTEMS, INCLUDING BUT NOT LIMITED TO: CHECK FOR TUNE UP CHECK BATTERY CHECK ALL FLUIDS FOR LEVEL AND CONDITION CHECK ALL BELTS CHECK ALL LIGHTS CHECK TIRES CHECK STEERING COMPONENTS CHECK SUSPENSION CHECK BRAKES, FRONT AND REAR CHECK EXHAUST CHECK DRIVETRAIN CHECK FOR LEAKS AND RUST
THANK YOU!
JUNE P. gave our service a 5 star review on 11/23/2022

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