Ford Archives - Page 2 of 9

2020 Ford F-150
Mileage
61,724
Service Date
6/8/2026
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
Remove and re-install four wheels and rear brake drums to inspect brake condition. Inspect entire system for leaks. Lining remaining is: Front (40%) Rear (70%) Rotate tires
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
FREDERIC H. gave our service a 5 star review on 6/9/2026
2011 Ford Ranger
Mileage
146,082
Service Date
6/3/2026
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE AC CONDENSER IS LEAKING. REMOVE AND REPLACE THE AC CONDENSER.
WE EVACUATE THE SYSTEM, PULL VACUUM TO REMOVE MOISTURE AND CHECK FOR LEAKS. RECHARGE THE SYSTEM, IF NECESSARY, ADD DYE TO THE SYSTEM IN ORDER TO SPOT FUTURE LEAKS.
REMOVE AND REPLACE THE DRIER AND ORIFICE TUBE
THANK YOU!
ROBERT G. gave our service a 5 star review on 6/4/2026
2018 Ford Escape
Mileage
92,558
Service Date
5/27/2026
Services Performed
LOF ROTATE
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REMOVE WHEELS ROTATE FRONT TO REAR REINSTALL WHEELS
THANK YOU!
JUDITH S. gave our service a 5 star review on 5/29/2026
2007 Ford Mustang
Mileage
90,772
Service Date
5/4/2026
Services Performed
DIAGNOSE AND/OR REPAIR
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
BRUCE S. gave our service a 5 star review on 5/5/2026
2018 Ford Explorer
Mileage
109,104
Service Date
1/8/2026
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE CONFIRMED THE CODE. WE FOUND THAT THE MISFIRE WAS ON CYLINDER #3. CYLINDER #3 IS UNDER THE INTAKE MANIFOLD, SO WE COULD NOT CHECK THE SPECIFIC CYLINDER. WE DID CHECK SPARK PLUGS ON THE FRONT OF THE ENGINE, FOUND THAT THEY ARE WORN. RECOMMEND REMOVE AND REPLACE SPARK PLUGS. NOTE: THE THROTTLE BODY IS DIRTY, WHICH WILL HAVE ITS OWN LABOR.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE CONFIRMED THE CODE. WE MONITORED THE AIR/FUEL RATIO FOR BOTH UPSTREAM SENSORS. WE FOUND THAT THE BANK 1 SENSOR WAS SLOW TO RESPOND. RECOMMEND REPLACING BOTH AIR/FUEL RATIO SENSORS, SINCE IF YOU JUST REPLACE THE FAILING ONE, IT MAY BE FASTER THAN THE OTHER AND SET THE CODE AGAIN.
REMOVE AIR DUCT, USE MANUFACTURER SPECIFIED CLEANING AGENT TO CLEAN THE THROTTLE BODY WITH BRUSHES. RELEARN COMPUTER AS NECESSARY RELEARN THROTTLE BODY COMPUTER SPECIFICATIONS.
PERFORMED A POWER TERRA CLEAN THAT COMBINES BREAKTHROUGH TECHNOLOGY AND SCIENCE TO CLEAN INJECTORS,BACK OF VALVES AND COMBUSTION CHAMBER,THIS CAN IMPROVE ONE OR MORE OF THE FOLLOWING,FUEL ECONOMY-VEHICLE PERFORMANCE-HARMFUL EMISSIONS AND HELP EXTEND THE LIFE OF YOUR VEHICLE
THANK YOU!
DAVID C. gave our service a 5 star review on 1/9/2026
2016 Ford Escape
Mileage
75,271
Service Date
11/4/2025
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE LIGHTS WERE NOT IN THE AUTO POSITION. IF THE LIGHTS ARE PUT INTO THE AUTO POSITION, THE BRIGHTS WORK PROPERLY.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODE B108E-12 DISPLAY CIRCUIT SHORT TO GROUND – CURRENT. THIS CODE RELATES TO THE SYNC ACCESSORY PROTOCOL INTERFACE MODULE AND OTHER MODULES IN THE VEHICLE. WE ATTEMPTED A SYSTEM RESET, DID NOT CORRECT THE ISSUE. PER THE DIAGNOSIS PROCEDURE, WE CHECKED FOR UPDATES TO THE MODULE. DURING THIS PROCESS, WE DID NOT GET TOO FAR INTO IT, THE MODULE STOPPED WORKING ALTOGETHER. THE SCREEN DOES NOT FUNCTION. MOST LIKELY THE MODULE, ALREADY FAILING, GAVE OUT. WE ATTEMPTED TO PERFORM A SOFT RESET ON THE UNIT, BUT THIS DID NOT WORK. WE CHECKED THE FUSE FOR THE INFOTAINMENT, THE FUSE IS INTACT. MAY NEED TO TAKE TO DEALER, OR REPLACE THE APIM(ACCESSORY PROTOCOL INTERFACE MODULE).
THANK YOU!
DAN S. gave our service a 5 star review on 11/5/2025
2016 Ford Fusion
Mileage
156,205
Service Date
11/4/2025
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE SHIELD UNDER THE ENGINE WAS MISSING AND THE METAL SHIELD FURTHER BACK WAS HANGING DOWN. WE SECURED THE SHIELD.
THANK YOU!
DENISE J. gave our service a 5 star review on 11/5/2025
2014 Ford F-150
Mileage
71,038
Service Date
10/29/2025
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE FUEL PUMP WAS NOT COMING ON. WE CHECKED AND FOUND THAT THE FUSE, NUMBER 27, WAS BLOWN. THIS FUSE IS FOR THE FUEL PUMP. WHEN WE INSTALLED A NEW FUSE, THE TRUCK STARTED NORMAL. THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS EXACT ISSUE. THE TSB IS FOR A FUSE RELOCATION KIT. THESE ARE USED WHEN THE THERE IS AN ISSUE WITH THE FUSE BOX, THE RELOCATION KIT MEANS THAT THE WHOLE FUSE BOX DOES NOT HAVE TO BE REPLACED. INSTALL FUSE RELOCATION KIT. CODE IN PCM WAS P0230-14 FUEL PUMP PRIMARY CIRCUIT
THANK YOU!
DAVID A. gave our service a 5 star review on 11/5/2025
2014 Ford Transit Connect
Mileage
113,893
Service Date
9/23/2025
Services Performed
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE DRIVER BRAKE LIGHT WAS OUT. WE REMOVED AND REPLACED THE BULB.
THANK YOU!
SUE M. gave our service a 5 star review on 9/24/2025
2013 Ford Focus
Mileage
81,097
Service Date
8/21/2025
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
DURING OUR INSPECTION WE FOUND THAT THERE WAS A DARK SPOT ON BOTH BRAKE LIGHTS. REMOVE AND REPLACE BRAKE LIGHTS.
THANK YOU!
CAMILLE B. gave our service a 5 star review on 8/23/2025

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