CRM Mitchell1, Author at King's Garage

2009 Toyota Tacoma
Mileage
167,668
Service Date
11/2/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT EXPERIENCE THE CUSTOMER COMPLAINT. WE DID HEAR A WHEEL/AXLE BEARING NOISE, WHICH WE SUSPECT COULD BE A CAUSE OF CONFUSION. WITH THE SLIGHTLY LOUDER SOUND, IT IS EAST TO THINK THAT YOU SHOULD BE GOING FASTER THAN YOU ARE. WE HAVE NO CODES, AND THE ENGINE RUNS VERY WELL, WE DO NOT SEE ANY SIGN OF ANY OTHER ISSUES. WE TRACED THE ISSUE DOWN TO THE DRIVER REAR WHEEL/AXLE BEARING. WE REMOVED AND REPLACED THE DRIVER REAR AXLE AS AN ASSEMBLY, INCLUDING THE BEARING AND SEALS. WE MOVED THE BRAKE COMPONENTS TO THE NEW ASSEMBLY. DRAINED AND FILLED THE REAR DIFFERENTIAL. FILLED AND BLED THE BRAKES. THE TIRES ARE THE CAUSE OF A SUBSTANTIAL AMOUNT OF ROAD NOISE.
THANK YOU!
LANCE L. gave our service a 5 star review on 11/3/2023
2018 Subaru Outback
Mileage
75,413
Service Date
10/26/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REMOVE WHEELS ROTATE FRONT TO REAR REINSTALL WHEELS
DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE AIR FILTER.
THANK YOU!
CINDY O. gave our service a 5 star review on 10/27/2023
2004 Pontiac Vibe
Mileage
108,831
Service Date
10/23/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
DURING OUR INSPECTION WE FOUND THAT THE EXHAUST WAS ROTTING JUST BEFORE THE TAIL PIPE/MUFFLER ASSEMBLY. WE REMOVED AND REPLACED THE REAR CONVERTER AND RESONATOR.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT A HEAT SHIELD HAD BROKEN LOOSE NEAR THE FUEL TANK. WITHOUT REPLACING THE STRAPS, THERE WAS NO WAY TO SECURE THE HEAT SHIELD. WE REMOVED THE SHIELD.
THANK YOU!
NANCY L. gave our service a 5 star review on 10/25/2023
2017 Chevrolet Equinox
Mileage
110,604
Service Date
10/17/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
WE REMOVED AND REPLACED ALL 3 WIPER BLADES
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODE P0013. WE CONFIRMED THAT THE EXHAUST CAMSHAFT ACTUATOR HAD FAILED. THE INTAKE WAS BORDERLINE. WE REMOVED AND REPLACED THE EXHAUST AND INTAKE CAMSHAFT ACTUATORS.
THANK YOU!
PATRICIA D. gave our service a 5 star review on 10/18/2023
2012 Suzuki SX4
Mileage
38,628
Service Date
10/13/2023
Services Performed
DIAGNOSE AND/OR REPAIR
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
CINDY P. gave our service a 5 star review on 10/17/2023
2013 Subaru Forester
Mileage
92,010
Service Date
9/27/2023
Services Performed
WE REMOVED AND REPLACED THE DRIVER LOW BEAM LAMP.
JANE C. gave our service a 5 star review on 9/28/2023
2017 Ford Fusion
Mileage
42,555
Service Date
9/13/2023
Services Performed
DIAGNOSE AND/OR REPAIR
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
CLARICE O. gave our service a 5 star review on 9/15/2023
2005 Ford Econoline
Mileage
142,483
Service Date
9/13/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REMOVE WHEELS ROTATE FRONT TO REAR REINSTALL WHEELS
THANK YOU!
TAMMY G. gave our service a 5 star review on 9/14/2023
2014 Ford Focus
Mileage
126,865
Service Date
9/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THE FOLLOWING CODES: P021900 ENGINE OVER SPEED CONDITION P102600 ETC/CHT 2 CORRELATION INCOMPLETE WE CHECKED AND FOUND NO COOLANT IN THE RESERVOIR. WE ENDED UP ADDING 1.25 GALLONS OF COOLANT, CAPACITY IS 1.75G. NOTE: CHECKING THE OIL, WE FOUND THAT IT WAS BARELY ON THE DIPSTICK. WE FOUND THAT THERE WAS A HEATER HOSE LEAKING. WE REMOVED AND REPLACED BOTH HEATER HOSES. FILLED AND BLED THE COOLING SYSTEM. NOTE: WE ARE UNSURE IF THE OVERSPEED CODE IS RELATED TO COOLANT LOSS, OR LOW OIL. WE WILL CLEAR AND SEE IF IT RETURNS.
DUE TO THE COOLANT LOSS, WE REMOVED AND REPLACED THE THERMOSTAT AS WE DO NOT KNOW IF THE ENGINE GOT HOT ENOUGH TO DAMAGE THE UNIT. NOTE: IF THERE IS NO, OR VERY LOW COOLANT, THE TEMPERATURE SENSOR WILL NOT PICK UP ON ALL OF THE HEAT. SEE ABOVE FOR FILL AND BLEED THE COOLING SYSTEM.
DURING OUR INSPECTION WE FOUND THAT THE WIPER BLADES WERE STREAKING. WE REMOVED AND REPLACED ALL 3 WIPER BLADES.
THANK YOU!
JONATHAN D. gave our service a 5 star review on 9/13/2023
2017 Ford Explorer
Mileage
116,824
Service Date
9/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
BRUCE S. gave our service a 5 star review on 9/8/2023

CRM Mitchell1

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