mitchell1

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So far CRM Mitchell1 has created 129 blog entries.

2006 Hyundai Santa Fe

2023-02-01T23:01:05+00:00

Hyundai Santa Fe

Mileage
233,806
Service Date
1/30/2023
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE REAR CONVERTER ASSEMBLY WAS DRAGGING ON THE GROUND AND BANGING ON OCCASION. THE PIPE FROM THE RESONATOR TO THE MUFFLER WAS MISSING. WE REMOVED AND REPLACED THE REAR CONVERTER ASSEMBLY AND THE MUFFLER ASSEMBLY.
  • DURING OUR INSPECTION WE FOUND THAT THE PASSENGER LOWER BALL JOINT WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER LOWER BALL JOINT.
  • DURING OUR INSPECTION WE FOUND THAT THE DRIVE BELT, AC BELT AND TENSIONER PULLEY WERE MAKING NOISE. WE REMOVED AND REPLACED THE DRIVE BELT, AC BELT AND TENSIONER PULLEY.
  • THANK YOU!
 
ERIC R. gave our service a 5 star review on 1/31/2023
2006 Hyundai Santa Fe 2023-02-01T23:01:05+00:00

2016 Dodge Journey

2023-01-23T22:57:46+00:00

Dodge Journey

Mileage
100,465
Service Date
1/3/2023
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODE P0128 THERMOSTAT RATIONALITY. WE CONFIRMED THE CONDITION, THE THERMOSTAT WAS FAILING. WE REMOVED AND REPLACED THE THERMOSTAT. FILLED AND BLED THE COOLING SYSTEM.
  • AS PART OF OUR REPAIR FOR THE CODE P0128, WE REMOVED AND REPLACED THE COOLANT TEMPERATURE SENSOR.
  • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
  • REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
  • REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
  • THERE WAS ONE LUG NUT MISSING FROM EACH WHEEL. WE INSTALLED A NEW NUT ON EACH WHEEL.
  • DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
  • DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE AIR FILTER.
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE FRONT STRUTS WERE LEAKING AND WERE WEAK. WE REMOVED AND REPLACED THE FRONT STRUTS.
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE REAR STRUTS WERE LEAKING AND WEAK. WE REMOVED AND REPLACED THE REAR STRUTS.
  • ALIGNMENT
  • ALIGNMENT
  • THANK YOU!
 
DEBBIE W. gave our service a 5 star review on 1/22/2023
2016 Dodge Journey 2023-01-23T22:57:46+00:00

2017 Dodge Journey

2023-01-13T22:59:52+00:00

Dodge Journey

Mileage
42,209
Service Date
1/11/2023
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE PERFORMED A CHARGING SYSTEM TEST AND FOUND ALL SYSTEMS PASSED WITH NO ISSUES. BATTERY IS GOOD, ALTERNATOR IS CHARGING AND THE STARTER IS DRAWING CORRECT VOLTAGE. WE PERFORMED A DRAW TEST ON THE SYSTEM AND FOUND NO ISSUES AT THIS TIME. NOTE: THERE WERE CODES IN ALL SYSTEMS FOR LOW VOLTAGE, BUT WE SEE NO REASON FOR THIS. NOTE: WE REMOVED THE BATTERY CABLES AND COMPLETELY RESET THE SYSTEM, PER A TECHNICAL SERVICE BULLETIN THIS CAN SOMETIMES CORRECT THIS ISSUE. NOTE: WE NOTED THAT THERE WAS A KEY FOB BATTERY WARNING, WE REPLACED THE BATTERY. NOTE: WE FOUND THAT IF YOU HIT THE START BUTTON TOO QUICKLY, OR WITHOUT ENOUGH FORCE, THE VEHICLE WILL NOT START OR CRANK.
  • THANK YOU!
 
FRANCINE F. gave our service a 5 star review on 1/12/2023
2017 Dodge Journey 2023-01-13T22:59:52+00:00

2014 Jeep Cherokee

2023-01-13T22:59:32+00:00

Jeep Cherokee

Mileage
84,750
Service Date
1/11/2023
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • WE REMOVED AND REPLACED THE REAR DIFFERENTIAL UNIT. FILLED ALL FLUIDS TO SPECIFICATIONS.
  • THANK YOU!
 
KATHY J. gave our service a 5 star review on 1/12/2023
2014 Jeep Cherokee 2023-01-13T22:59:32+00:00

2013 Dodge Grand Caravan

2023-01-12T22:58:58+00:00

Dodge Grand Caravan

Mileage
72,483
Service Date
1/9/2023
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND AND CONFIRMED THAT THE THERMOSTAT WAS NOT WORKING CORRECTLY(CODE P0128). WE REMOVED AND REPLACED THE THERMOSTAT. FILLED AND BLED THE COOLING SYSTEM.
  • WE REMOVED AND REPLACED THE COOLANT TEMPERATURE SENSOR.
  • DURING OUR INSPECTION WE FOUND THAT THERE WAS A LOOSE HEAT SHIELD. WE SECURED THE HEAT SHIELD.
  • DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE AIR FILTER.
  • DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
  • DURING OUR INSPECTION WE FOUND THAT THE DRIVER FRONT TURN SIGNAL WAS OUT. WE REMOVED AND REPLACED THE DRIVER FRONT TURN SIGNAL BULB.
  • DURING OUR INSPECTION WE FOUND THAT THE DRIVER FRONT SIDE MARKER WAS OUT. WE REMOVED AND REPLACED THE DRIVER FRONT SIDE MARKER.
  • THANK YOU!
 
JOHN A. gave our service a 5 star review on 1/11/2023
2013 Dodge Grand Caravan 2023-01-12T22:58:58+00:00

2007 Chevrolet TrailBlazer

2022-12-30T22:59:13+00:00

Chevrolet TrailBlazer

Mileage
137,134
Service Date
12/28/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE FRONT DIFFERENTIAL WAS DAMAGED INTERNALLY. THE CUSTOMER HAD REMOVED THE FRONT AXLES, PRIOR TO THE VEHICLE BEING BROUGHT TO US. WE REMOVED AND REPLACED THE FRONT DIFFERENTIAL WITH A REMANUFACTURED UNIT. WE REMOVED AND REPLACED THE PASSENGER OUTPUT SHAFT SEAL AT THE ACTUATOR. FILLED FLUID TO SPECIFICATIONS.
  • DURING OUR INSPECTION WE FOUND THAT THE DRIVER REAR BRAKE LINE WAS ON BACKWARDS. WE INSTALLED THE LINE, FILLED AND BLED THE SYSTEM.
  • THANK YOU!
 
ERIK H. gave our service a 5 star review on 12/29/2022
2007 Chevrolet TrailBlazer 2022-12-30T22:59:13+00:00

2014 Honda CR-V

2022-12-04T22:58:20+00:00

Honda CR-V

Mileage
104,410
Service Date
11/30/2022
Services Performed
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT START THE VEHICLE OR BRING IT IN. WHEN WE CHECKED THE COOLING SYSTEM WE FOUND THAT THE HOSE CLAMP FOR THE UPPER RADIATOR HOSE WAS NOT IN PLACE AND THE HOSE WAS OFF OF THE RADIATOR, AT THE RADIATOR SIDE. THERE IS COOLANT EVERYWHERE. WE INFORMED THE CUSTOMER, THEY INFORMED THE FACILITY, THE FACILITY IS HAVING THE VEHICLE TOWED BACK TO THEM. NOTE: THE CUSTOMER DROVE THE VEHICLE IN TO OUR SHOP. NOTE: THE VEHICLE HAD JUST HAD THE RADIATOR REPLACED, DUE TO A COLLISION. NOTE: WE STRONGLY RECOMMEND REPLACING THE HOSE CLAMP, REPLACING THE THERMOSTAT, SINCE WE DON'T KNOW HOW HOT IT REALLY GOT, FILLING AND BLEEDING. CHECK FOR HEAD GASKET DAMAGE, THIS HOWEVER, IS HIGHLY UNLIKELY.
  • DIAGNOSE AND/OR REPAIR
  • THANK YOU!
 
SANDRA B. gave our service a 5 star review on 12/3/2022
2014 Honda CR-V 2022-12-04T22:58:20+00:00

2009 Cadillac STS

2022-12-03T23:00:51+00:00

Cadillac STS

Mileage
213,854
Service Date
12/1/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE REMOVED AND REPLACED THE THROTTLE BODY. PERFORMED CALIBRATIONS.
  • THANK YOU!
 
ADAM D. gave our service a 5 star review on 12/2/2022
2009 Cadillac STS 2022-12-03T23:00:51+00:00

2013 Ford Edge

2022-11-24T22:58:37+00:00

Ford Edge

Mileage
157,046
Service Date
11/18/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • A COMPLETE VEHICLE INSPECTION SHOULD BE PERFORMED ANNUALLY ON EVERY VEHICLE. OUR ANNUAL INSPECTION CHECKS ALL OF YOUR VEHICLE SYSTEMS, INCLUDING BUT NOT LIMITED TO: CHECK FOR TUNE UP CHECK BATTERY CHECK ALL FLUIDS FOR LEVEL AND CONDITION CHECK ALL BELTS CHECK ALL LIGHTS CHECK TIRES CHECK STEERING COMPONENTS CHECK SUSPENSION CHECK BRAKES, FRONT AND REAR CHECK EXHAUST CHECK DRIVETRAIN CHECK FOR LEAKS AND RUST
  • THANK YOU!
 
JUNE P. gave our service a 5 star review on 11/23/2022
2013 Ford Edge 2022-11-24T22:58:37+00:00

2009 Pontiac G8

2022-10-28T21:59:55+00:00

Pontiac G8

Mileage
149,858
Service Date
10/26/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE PERFORMED A CHARGING SYSTEM CHECK AND INITIALLY THE ALTERNATOR PASSED. WE FOUND CODE P0626, GENERATOR F TERMINAL CIRCUIT HIGH VOLTAGE. WE FURTHER TESTED AND FOUND THAT THE ALTERNATOR WAS FAILING. WE REMOVED AND REPLACED THE ALTERNATOR.
  • DURING OUR INSPECTION WE FOUND THAT THE CHECK ENGINE LIGHT WAS ON. WE FOUND 2 EVAP CODES: P0497 EVAP SYSTEM NO FLOW DURING PURGE P0455 EVAP LARGE LEAK WE TESTED AND FOUND THAT THE PURGE SOLENOID WAS PULLING VACUUM WHEN NOT SUPPOSED TO. WE REMOVED AND REPLACED THE PURGE SOLENOID.
  • THANK YOU!
 
ADAM D. gave our service a 5 star review on 10/27/2022
2009 Pontiac G8 2022-10-28T21:59:55+00:00