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So far CRM Mitchell1 has created 100 blog entries.

2015 Chevrolet Equinox

2022-06-24T21:59:50+00:00

Chevrolet Equinox

Mileage
92,682
Service Date
6/21/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODES P0172, P0191. OUR TESTING FOUND THAT THE HIGH PRESSURE FUEL PUMP WAS FAILING. WE REMOVED AND REPLACED THE HIGH PRESSURE FUEL PUMP. THIS WAS ALSO CAUSING A LOT OF FUEL TO GET INTO THE OIL SYSTEM(SEE LUBE, OIL AND FILTER SERVICE) FOR INFORMATION ON THE OIL CHANGE.
  • Remove the Mass Airflow Sensor from the vehicle. Clean using a special cleaning agent. Reinstall the Mass Airflow Sensor. Relearn computer as necessary.
  • REMOVE AIR DUCT, USE MANUFACTURER SPECIFIED CLEANING AGENT TO CLEAN THE THROTTLE BODY WITH BRUSHES. RELEARN COMPUTER AS NECESSARY RELEARN THROTTLE BODY COMPUTER SPECIFICATIONS.
  • THANK YOU!
 
EDDIE H. gave our service a 5 star review on 6/23/2022
2015 Chevrolet Equinox 2022-06-24T21:59:50+00:00

2007 Chevrolet HHR

2022-06-24T21:59:49+00:00

Chevrolet HHR

Mileage
206,231
Service Date
6/21/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE WERE INFORMED THAT THE VEHICLE MAY BE LEAKING OIL FROM THE OIL FILTER HOUSING. WE CONFIRMED A LARGE AMOUNT OF OIL AROUND THE AREA AND ALL OVER THE TRANSMISSION. THE CUSTOMER INFORMED US THIS DID NOT START UNTIL AFTER THE LAST OIL CHANGE SERVICE. WE CLEANED THE ARE AS BEST WE COULD AND INSPECTED. WE DO NOT, AT THIS TIME, SUSPECT THAT THE OIL FILTER HOUSING IS LEAKING. WE SUSPECT THAT THERE WAS A LARGE AMOUNT OF SPILLED OIL FROM THE OIL CHANGE SERVICE AND IT WAS RUNNING DOWN AS THE VEHICLE WAS RUNNING AND VIBRATING. THE CUSTOMER HAS DECLINED FURTHER ACTION. NOTE: WE NOTED THAT THE DRIVER FRONT LOWER BALL JOINT WAS CLOSE TO BREAKING. THE CUSTOMER HAS BEEN INFORMED. NOTE: BOTH REAR SPRINGS ARE BROKEN, ONE AT THE TOP, ONE AT THE BOTTOM. THIS CAN BE DANGEROUS AND CAN POTENTIALLY CAUSE A TIRE BLOW OUT OR BE EJECTED FROM THE VEHICLE AND STRIKE A PEDESTRIAN. CUSTOMER HAS BEEN INFORMED. NOTE: THIS VEHICLE IS DANGEROUS TO DRIVE UNTIL REPAIRED.
  • THANK YOU!
 
MICHAEL H. gave our service a 5 star review on 6/23/2022
2007 Chevrolet HHR 2022-06-24T21:59:49+00:00

2010 Ford Escape

2022-06-23T21:59:02+00:00

Ford Escape

Mileage
194,803
Service Date
6/6/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND A CODE FOR THE MASS AIR FLOW SENSOR CIRCUIT. WE TESTED AND FOUND THAT THE MASS AIR FLOW SENSOR WAS NOT READING. WE REMOVED AND REPLACED THE MASS AIR FLOW SENSOR.
  • THANK YOU!
 
JUDY P. gave our service a 5 star review on 6/22/2022
2010 Ford Escape 2022-06-23T21:59:02+00:00

2007 Ford Pickup

2022-06-16T22:00:26+00:00

Ford Pickup

Mileage
231,032
Service Date
6/14/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • DURING OUR INSPECTION WE FOUND THAT THE DRIVER SIDE OF THE FRAME WAS ROTTED OUT BADLY. WHEN WE ATTEMPTED TO LIFT THE VEHICLE IT STARTED TO FLEX AND LOSE PIECES OF FRAME. WE CANNOT WORK ON THIS VEHICLE UNLESS REPAIRED. ***DO NOT DRIVE THIS VEHICLE UNLESS REPAIRED, ANY COLLISION WILL CAUSE THE VEHICLE TO FOLD, INCREDIBLY DANGEROUS***
 
DEAN U. gave our service a 5 star review on 6/15/2022
2007 Ford Pickup 2022-06-16T22:00:26+00:00

2007 Saturn Aura

2022-06-11T22:01:12+00:00

Saturn Aura

Mileage
124,496
Service Date
6/9/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THE FOLLOWING CODES: P0017 CRANKSHAFT POSITION – EXHAUST CAMSHAFT POSITION CORRELATION BANK 1 P0300 MISFIRE P0700 TRANSMISSION CONTROL MODULE P1174 FUEL TRIM CYLINDER BALANCE BANK 1 P0752 SHIFT SOLENOID 1 VALVE PERFORMANCE STUCK ON P0872 TRANSMISSION FLUID PRESSURE SWITCH 3 CIRCUIT LOW VOLTAGE P0877 TRANSMISSION FLUID PRESSURE SWITCH 4 CIRCUIT LOW VOLTAGE P0989 TRANSMISSION FLUID PRESSURE SWITCH 5 CIRCUIT LOW VOLTAGE WE CHECKED TRANSMISSION FLUID LEVEL, WAS LOW. WE CLEARED THE CODES AND TEST DROVE, P0877 AND P0989 CAME BACK. FURTHER TESTING SHOWS MISFIRES ON CYLINDER #1, #3, #5, ALL ON THE SAME BANK. WE TOPPED OFF THE TRANSMISSION FLUID. CUSTOMER WILL RETURN FOR FURTHER DIAGNOSIS.
  • THANK YOU!
 
MICHELLE A. gave our service a 5 star review on 6/10/2022
2007 Saturn Aura 2022-06-11T22:01:12+00:00

2007 Ford Escape

2022-06-04T22:00:44+00:00

Ford Escape

Mileage
101,130
Service Date
6/2/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
  • DURING OUR INSPECTION WE FOUND THAT THE WIPERS WERE WORN. WE REMOVED AND REPLACED THE FRONT AND REAR WIPERS.
  • DURING OUR INSPECTION WE FOUND THAT THE REAR SHOCKS WERE LEAKING. WE REMOVED AND REPLACED THE REAR SHOCKS.
  • THANK YOU!
 
KEITH T. gave our service a 5 star review on 6/3/2022
2007 Ford Escape 2022-06-04T22:00:44+00:00

2006 Dodge Durango

2022-05-04T22:00:12+00:00

Dodge Durango

Mileage
141,044
Service Date
5/2/2022
Services Performed
  • LUBRICATE AND CHECK CHASSIS. CHANGE OIL, CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
  • REPLACE THE SERPENTINE BELT TENSIONER AND THE BELT
  • REPLACE THE RADIATOR AND THE RADIATOR CAP FILL AND BLEED THE COOLING SYSTEM AND RECHECK FOR LEAKS
  • REPLACE THE THERMOSTAT AND GASKET AND RECHECK FOR LEAKS
  • REPLACE THE PASSENGER REVERSE LIGHT BULB
  • REPLACE THE PASSENGER FRONT INNER TIE ROD
  • REPLACE THE PASSENGER FRONT LOWER BALL JOINT
  • REPLACE THE SPARK PLUGS
  • REPLACE THE MUFFLER AND THE RESONATOR INSTALL NEW CLAMPS AND RECHECK EXHAUST FOR LEAKS
  • CHECKED AND THE HEATER IS BAD IN THE O2 SENSOR REPLACE THE SENSOR AND CLEAR THE CODES AND RECHECK FOR PROPER OPERATION
  • FRONT END ALIGNMENT
  • WHILE WE IN THE PROCESS OF TESTING OUR PREVIOUS REPAIRS, THE CRANKSHAFT POSITION SENSOR FAILED. OUR TESTING CONFIRMED THIS WAS THE CASE. IT APPEARS AS THOUGH THE SENSOR HAD BEEN REPLACED, BUT NOT WITH AN ORIGINAL EQUIPMENT UNIT. THIS IS VERY IMPORTANT FOR THIS VEHICLE, HAS TO BE AN ORIGINAL UNIT.
  • THANK YOU!
 
CLAIRE F. gave our service a 5 star review on 5/3/2022
2006 Dodge Durango 2022-05-04T22:00:12+00:00

2014 Buick Enclave

2022-04-21T22:01:12+00:00

Buick Enclave

Mileage
113,654
Service Date
4/19/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND CODE P0430 CATALYST EFFICIENCY BANK 2. WE DO NOT SEE ANY REASON FOR THIS CODE. THE SENSOR IN QUESTION APPEARS TO BE WORKING BETTER THAN THE BANK 1 SENSOR, IF ONLY SLIGHTLY. AFTER TEST DRIVING THE VEHICLE, WE DO NOT SEE ANY ISSUES WITH THE BANK 2 SENSOR. JUST TO BE SAFE, WE ADDED SOME CLEANER TO THE FUEL. ***PLEASE FILL UP THIS VEHICLE WITH MIDGRADE OR BETTER, AS SOON AS POSSIBLE AFTER LEAVING THE SHOP. PLEASE DRIVE THIS UNTIL IT IS ALMOST EMPTY.***
  • THANK YOU!
 
BRUCE W. gave our service a 5 star review on 4/20/2022
2014 Buick Enclave 2022-04-21T22:01:12+00:00

2012 Lincoln MKZ

2022-04-21T22:00:09+00:00

Lincoln MKZ

Mileage
115,841
Service Date
4/14/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE.
  • THANK YOU!
 
CAROL C. gave our service a 5 star review on 4/20/2022
2012 Lincoln MKZ 2022-04-21T22:00:09+00:00

2014 Chrysler Town & Country

2022-04-01T22:00:32+00:00

Chrysler Town & Country

Mileage
77,498
Service Date
3/30/2022
Services Performed
  • DIAGNOSE AND/OR REPAIR
  • PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE OIL FILTER HOUSING WAS LEAKING BADLY. WE REMOVED AND REPLACED THE OIL FILTER HOUSING. FILLED AND BLED THE COOLING SYSTEM. FILLED OIL TO SPECIFICATIONS. CLEAN THE AREA.
  • WE REMOVED AND REPLACED THE PCV.
  • THANK YOU!
 
JULIE K. gave our service a 5 star review on 3/31/2022
2014 Chrysler Town & Country 2022-04-01T22:00:32+00:00