CRM Mitchell1, Author at King's Garage

2017 Ford Explorer
Mileage
116,824
Service Date
9/7/2023
Services Performed
DIAGNOSE AND/OR REPAIR
DURING OUR INSPECTION WE FOUND THAT THE CABIN AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE CABIN AIR FILTER.
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
THANK YOU!
BRUCE S. gave our service a 5 star review on 9/8/2023
2016 Ford Fusion
Mileage
142,442
Service Date
8/23/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER FRONT WHEEL BEARING WAS MAKING A LOT OF NOISE. WE REMOVED AND REPLACED THE PASSENGER FRONT WHEEL BEARING ASSEMBLY.
THANK YOU!
DENISE J. gave our service a 5 star review on 8/24/2023
2014 Subaru Forester
Mileage
119,648
Service Date
8/14/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE ENGINE HAS AN INTERNAL NOISE. THIS NOISE IS LOUD ENOUGH TO CONDEMN THE ENGINE. NOTE: THERE ARE NUMEROUS OIL LEAKS, OIL IS EVERYWHERE IS THE ENGINE BAY, AND EVEN ON THE FRONT BRAKES, ALL UNDER THE VEHICLE. THE ENGINE SMOKES DUE TO ALL OF THE OIL COVERING IT. NOTE: CONTINUED DRIVING MAY RESULT IN CATASTROPHIC ENGINE FAILURE. THE CUSTOMER DECLINED REPAIRS.
TOWING
TOWING
THANK YOU!
TEREA H. gave our service a 5 star review on 8/15/2023
2016 Ford Fusion
Mileage
91,148
Service Date
8/2/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT EXPERIENCE THE CUSTOMER COMPLAINT. WE INSPECTED THE STEERING/SUSPENSION BUT DID NOT FIND ANY ISSUES AT THIS TIME.
THANK YOU!
MICHAEL S. gave our service a 5 star review on 8/3/2023
2018 Nissan Rogue Sport
Mileage
61,595
Service Date
7/25/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE BRAKE DUST SHIELD ON THE DRIVER FRONT WAS HITTING THE ROTOR. WE MOVED THE SHIELD OUT OF THE WAY. WE CHECKED THE STEERING AND SUSPENSION FOR ANY ISSUES.
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT BOTH REAR WHEELS WERE BENT, PUTTING THE TIRES OUT OF ROUND. NEED TO TAKE TO TIRE STORE FOR FURTHER ASSISTANCE.
THANK YOU!
MARIO D. gave our service a 5 star review on 7/27/2023
2013 Chevrolet Avalanche
Mileage
132,312
Service Date
7/18/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
THANK YOU!
GEORGE L. gave our service a 5 star review on 7/23/2023
2014 Ford Focus
Mileage
124,544
Service Date
7/5/2023
Services Performed
DIAGNOSE AND/OR REPAIR
WE CONFIRMED THE NOISE WAS INDEED COMING FROM THE PASSENGER FRONT INTERMEDIATE BEARING AND THE PASSENGER FRONT WHEEL BEARING. WE REMOVED AND REPLACED THE PASSENGER FRONT INTERMEDIATE C/V SHAFT ASSEMBLY AND WHEEL BEARING.
THANK YOU!
JONATHAN D. gave our service a 5 star review on 7/7/2023
2010 Chevrolet Malibu
Mileage
108,362
Service Date
6/29/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER FRONT WHEEL WAS LOOSE. WE FOUND 3 LUG NUTS NOT EVEN FINGER TIGHT, ONE WAS CROSS THREADED, ONE WAS SOMEWHAT TIGHT. WE REMOVED AND REPLACED THE PASSENGER FRONT WHEEL BEARING ASSEMBLY. INSTALLED 5 NEW LUG NUTS.
DURING OUR INSPECTION WE FOUND THAT THE DRIVER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE DRIVER OUTER TIE ROD END.
DURING OUR INSPECTION WE FOUND THAT THE PASSENGER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER OUTER TIE ROD END.
PER CUSTOMER REQUEST WE REMOVED AND REPLACED THE FRONT STRUTS.
PER CUSTOMER REQUEST WE REMOVED AND REPLACED THE TRANSMISSION FILTER. FILLED FLUID TO SPECIFICATIONS.
ALIGNMENT
ALIGNMENT
THANK YOU!
DANA W. gave our service a 5 star review on 7/4/2023
2012 Subaru Legacy
Mileage
78,759
Service Date
6/28/2023
Services Performed
DIAGNOSE AND/OR REPAIR
LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
DURING OUR INSPECTION WE FOUND THAT THE AIR FILTER WAS DIRTY. WE REMOVED AND REPLACED THE AIR FILTER.
THANK YOU!
BRUCE B. gave our service a 5 star review on 6/29/2023
2010 Ford Fusion
Mileage
121,512
Service Date
6/14/2023
Services Performed
DIAGNOSE AND/OR REPAIR
PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE PASSENGER FRONT SPRING WAS BROKEN. WE SUSPECT THAT THIS WAS CAUSING THE NOISE ON TURN. WE NOTED THAT THE TIRE WEAR ON THIS TIRE WAS VERY BAD, BELTS SHOWING BOTH INNER AND OUTER. WE REMOVED AND REPLACED THE FRONT STRUTS AND SWAY BAR LINKS.
DURING OUR INSPECTION WE FOUND THAT THE PASSENGER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER OUTER TIE ROD END WAS LOOSE. WE REMOVED AND REPLACED THE PASSENGER OUTER TIE ROD END.
REPLACE THE FRONT BRAKE PADS. REPLACE THE FRONT BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS.REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY.
DURING OUR INSPECTION WE FOUND THAT THE DRIVER REAR TURN SIGNAL WAS OUT. WE REMOVED AND REPLACED THE DRIVER REAR TURN SIGNAL.
ALIGNMENT
ALIGNMENT
INSTALL NEW TIRES
MOUNT AND BALANCE 4 TIRES
THANK YOU!
MARSHALL D. gave our service a 5 star review on 6/15/2023

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