2023 Ford Escape
Mileage
10,303
Service Date
10/29/2024
Services Performed
- DIAGNOSE AND/OR REPAIR
- PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE DID NOT LIFT THE VEHICLE, BUT CHECKED IN THE PARKING LOT. WE CHECKED ENGINE OIL LEVEL, WAS HALFWAY UP THE HASH MARKS. WE LOOKED AND FOUND THAT THERE WAS A HOLE IN THE LEFT SIDE OF THE ENGINE, NEAR THE TRANSMISSION. THERE ARE PIECES OF THE ENGINE ON THE UNDERSHIELD. THE ENGINE NEEDS TO BE REPLACED, AT THE MINIMUM, NO OTHER DIAGNOSTICS WERE PERFORMED. THE CUSTOMER IS TAKING THE VEHICLE BACK TO THE DEALER THAT SOLD IT TO THEM.
- THANK YOU!
JIM F. gave our service a 5 star review on 10/31/2024
