2017 Chevrolet Express 2500
Mileage
128,137
Service Date
4/3/2026
Services Performed
- DIAGNOSE AND/OR REPAIR(CUSTOMER HAS OK'D @8:08AM, 04/08/2026)
- PER CUSTOMER COMPLAINT WE INSPECTED THE VEHICLE. WE FOUND THAT THE DRIVER FRONT WHEEL BEARING HAD CATASTROPHICALLY FAILED. THIS DAMAGED THE BRAKES, INCLUDING THE CALIPER BRACKET ON THE DRIVER SIDE. REMOVE AND REPLACE THE FRONT BRAKE PADS, ROTORS, DRIVER WHEEL BEARING ASSEMBLY, DRIVER CALIPER, FILL AND BLEED THE BRAKES.
- LUBRICATE AND CHECK CHASSIS. CHANGE OIL, USING SYNTHETIC OIL,CHANGE OIL FILTER. CHECK AIR FILTER AND BREATHER FILTER. CHECK ALL FLUID LEVELS AND TIRE PRESSURES. PERFORM BASIC SAFETY INSPECTION.
- REMOVE WHEELS ROTATE FRONT TO REAR REINSTALL WHEELS
- DURING OUR INSPECTION WE FOUND THAT THE PASSENGER FRONT SWAY BAR LINK SLEEVE WAS ROTTING AWAY. REMOVE AND REPLACE BOTH FRONT SWAY BAR LINKS.
- DURING OUR INSPECTION WE FOUND THAT THE EXHAUST FLANGE FROM THE CONVERTER ASSEMBLY TO THE MUFFLER ASSEMBLY HAS A BROKEN BOLT, BLOWN OUT GASKET. REMOVE THE BROKEN STUD, REMOVE THE ROTTING STUD, CLEAN AND INSTALL NEW GASKET, INSTALL NEW NUTS/BOLTS.
- REPLACE THE REAR BRAKE PADS. REPLACE THE REAR BRAKE ROTORS. CLEAN AND LUBE THE CALIPER SUPPORTS AND THE SLIDE MECHANISMS. REPLACE THE HARDWARE KIT IF NECESSARY. CLEAN AND REPACK THE WHEEL BEARINGS AND REPLACE THE SEALS IF EQUIPPED. BLEED THE BRAKE IF NECESSARY. CHECK AND FILL THE BRAKE FLUID. TORQUE THE LUG NUTS AND TEST DRIVE THE VEHICLE. NOTE: SUBSEQUENT OVER TORQUING OF THE LUG NUT CAN AND WILL DAMAGE THE BRAKE ROTOR(S). THIS WILL CAUSE PULSATION. WE USE A TORQUE BAR TO ENSURE THAT THE LUG NUT TORQUE IS CORRECT, EVERY TIME. IF THE LUG NUTS ARE OVER TORQUED, WE CANNOT WARRANTY THE PARTS, NOR THE LABOR. THIS IS AN EXCEPTION TO OUR 2YR/24K MILE WARRANTY. NOTE: THE PINS, ALL 4, ARE COMPLETELY FROZEN AT THIS TIME, THE PADS ARE STUCK. NOTE: THE PASSENGER REAR HAS BOTH INNER PADS, THE DRIVER HAS BOTH OUTER PADS.
- THANK YOU!
JIM M. gave our service a 5 star review on 4/14/2026
